Understanding Our
Service Agreement
These terms govern your use of our transportation services. Please take a moment to review and understand your rights and responsibilities.
Service Agreement
Service Description
Wellness Healthcare Transportation provides non-emergency medical transportation services for individuals needing assistance with transportation to medical appointments, therapy sessions, and other health-related destinations.
Acceptance of Terms
By scheduling or using our transportation services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Modification of Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
User Responsibilities
Accurate Information
You agree to provide accurate, current, and complete information when scheduling services, including any relevant medical conditions that may affect transportation.
Behavior During Service
You agree to behave in a respectful manner during transportation. Abusive, threatening, or inappropriate behavior may result in immediate termination of service.
Timeliness
You agree to be ready at the scheduled pickup time. Excessive delays may result in additional wait time charges or cancellation of service.
Service Limitations
Legal Provisions
Important Notice
By using our services, you agree to these Terms of Service. Please read them carefully. These terms were last updated on June 1, 2023.
Related Policies
Need Further Clarification?
Our team is available to answer any questions about our terms of service and how they apply to your specific situation.