Help

How far in advance should I book medical transportation?

We recommend booking at least 24–48 hours in advance to ensure availability. However, we do our best to accommodate same-day requests when possible. If you need to cancel or reschedule, notify us at least 2 hours before pickup to avoid cancellation fees.

How to handle this

  1. Note your appointment date and preferred pickup time.
  2. Book 24–48 hours ahead when you can.
  3. Call us if you need a same-day medical ride so we can check availability.

Frequently asked follow-ups

Do you take same-day medical rides?

We do our best to accommodate same-day requests when possible, but 24–48 hours notice is the best way to secure a vehicle.

What if my appointment time changes?

Notify us at least 2 hours before your scheduled pickup so we can reschedule and avoid cancellation fees.

Ready to Book Your Ride?

Experience reliable and professional healthcare transportation services from our headquarters in Cedar Rapids, IA to anywhere in the USA. Book online or give us a call—we're here to help!